First: Principles of Privacy
At Sehaty, we prioritize your privacy and the security of your information. We are committed to protecting all health and personal data, and we adopt clarity and transparency in the way we collect and use data, which gives you a safe and reliable health experience, enabling you to receive ideal home healthcare services with complete ease and security.
We only use your data and information as necessary to provide and improve health services and enhance performance quality, as well as to improve the user experience, while avoiding any illegal or undisclosed use of your data.
Second: Data Protection
We protect all data on the Sehaty platform according to the highest security standards, both organizational and technical. This is based on advanced protection and encryption systems, with strict controls in place to control access to information. We also emphasize our full commitment not to sell, rent, or share users’ data, whether health or personal, under any circumstances to any party, or for commercial or advertising purposes.
Third: Personal and health data
- At Sehaty, we guarantee the confidentiality of all home health services and consultations, whether it is nursing follow-up, home medical visits, or direct communication with healthcare providers.
- You can delete, modify, or add your health and personal data from your profile at any time.
- We only share your necessary and essential health data with healthcare providers associated with your service request, and this is done confidentially and securely.
Fourth: Statistics and Cookies
We may collect general statistical data, in which the person is not known through the use of the platform, and our aim is to improve the services and content provided. Therefore, we may use cookies to improve the user experience without accessing sensitive personal information under any circumstances.
Fifth: Amending the Privacy Policy
We at the Sehaty platform and application reserve the right to amend the privacy policy when necessary, and users will be notified of any material updates made to it through the application or official channels.
Sixth: Data retention period and account deletion
We retain user data only for the duration of their use of the application or platform. When you request to delete an account, all data associated with it is automatically and permanently deleted and cannot be recovered.
Seventh: How to delete the account and data
As a user, you can completely delete your account and data through the application by following this path:
More → Settings → Profile → Delete Account → Confirm Delete
Eighth: User rights
As a user, you are entitled to the following:
- Review your health data regularly.
- Request to correct and amend any data that is inaccurate.
- Apply to permanently delete your data.
- Objecting to or restricting certain types of processing.
Ninth: Contacting us
For any inquiries or questions regarding privacy or exercising your rights, you can contact us directly via the following email:
